My husband sent me flowers at work this week and it was a great object lesson. First, I was so blown away by the flowers that I’m now helping to promote Oberer’s by blogging about them. The lesson? Delivering superb product quality, consistently excellent customer experiences and wonderful customer service results in brand enthusiasts who will tell all their friends and coworkers about how fabulous you are.
This is not my first experience with Oberer’s. They’re a Dayton-based company and when I lived in Dayton I would only buy flowers from them beause of the way recipients raved about them. I always loved it when my husband sent me flowers from Oberer’s, too - the blooms seem fresher, larger and longer lasting than bouquets from other florists. I’m thrilled that they have expanded to Columbus and Cincinnati.
As well as spectacular flowers and arrangements, Oberer’s has a charming and quaint way of doing business – they will actually bill you for your order instead of demanding a credit card in advance. I find that so old school and classy. Lesson? It’s the little things that can set you apart from your competition.
My final object lesson from this lovely workplace delivery? My husband’s personal brand spiked to an all-time high. My colleagues made a huge fuss of my exquisite flowers and many made comments about how wonderful my husband is (they’re right, he is). One even commented, “Wow, he loves you a lot.” What a nice thing to say. So guys? If you want to make your wife ecstatically happy, impress her colleagues and give your personal brand a boost, send her flowers from Oberer’s. You’ll be glad you did.
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7 responses so far ↓
1 Sameer Vasta // Jul 18, 2008 at 2:09 pm
You should really share this recommendation on GigPark Lara! It’s always nice to get any kind of gift at work, and it’s even nicer when it is done with class and professionalism.
I was looking to send some flowers to a special someone in London the other day, but didn’t know any good florists in London, so I asked on GigPark. Instead of a florist, I ended up discovering Lola’s Kitchen, and I ended up sending a dozen custom-made cupcakes to her office instead.
Needless to say, her colleagues were impressed — and got to share in her treats!
2 sticky // Jul 18, 2008 at 4:16 pm
Great, great insight, Lara:) Thanks for that; I am taking note and will be checking Oberer’s out.
3 larak // Jul 18, 2008 at 5:22 pm
@Vasta Thanks for telling me about GigPark, I just joined and recommended Oberer’s. And I love that you sent your friend cupcakes!
@Sticky Thanks for visiting the blog – I absolutely looooove you and your partner’s photography!
4 David Mullen // Jul 18, 2008 at 10:42 pm
Any chance you can talk Oberer’s into opening a Winston-Salem, NC location?
5 larak // Jul 21, 2008 at 9:18 pm
@David, I wish. I also wish I could talk them into opening up their site for comments. I tried to leave them a nice note twice when I posted this blog, to let them know what I wrote about them. Both times the note wouldn’t go through on their web form. Frustrating!
6 Randy Oberer // Jul 25, 2008 at 11:30 pm
Lara,
The web form problem should be corrected. Your comments about Oberer’s sparked some new enthusiasm for myself and my employees.
Thanks!
7 larak // Jul 25, 2008 at 11:35 pm
Randy, thanks for the visit and for having such a great company. I’m so glad you’ve made it easier for people to give you feedback. Thanks for your visit here and the praise for your flowers is well deserved.
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